Refund policy

Refund and Returns 

Thank you for shopping at Lifeline Online

We offer refunds and returns on all items, this includes sale items within the first 60 days of your purchase.

Please note that postage costs are non-refundable.

Once your return is received, we will send you an email or text to notify you and a refund will be made.

Follow the steps below for a prepaid envelope to be sent.

How do I apply for a refund or return?
Step 1 : Go to our contact page
Link: https://www.lifelineonline.com.au/pages/contact-us

Step 2 : Fill out our online form with your receipt number and a description of the issue.

Step 3 : A member of our online team will contact you via email or phone to resolve the issue for you.