Terms of service

Copyright.

Lifeline supports and encourages the dissemination and exchange of information. However copyright protects material on this internet
site. Lifeline asserts the right to be recognised as the author of this material and the right to have its material remain
unaltered.

Lifeline materials, including internet pages, documents and on-line graphics, audio and video, are protected by copyright law.
Copyright of Lifeline materials resides with Lifeline. Apart from any fair dealing for the purposes of private study, research,
criticism or review, as permitted under the provision of the Copyright Act 1968, no part may be reproduced or re-used for any
commercial purposes whatsoever without the written permission of Lifeline.

Disclaimer
The materials presented in the Lifeline Online home page and the sub-directories are distributed by Lifeline and are presented as an
information source only.

The information is provided solely on the basis that readers will be responsible for making their own assessment of the matters
presented herein and are advised to verify all relevant representations, statements and information. The information does not
constitute professional advice and should not be relied upon as such. Formal advice from appropriate advisers should be sought in
particular matters. All reasonable efforts were taken to ensure that the information and advice provided was accurate at the time of
release on the internet; however changes in circumstances after a document is placed on the internet may impact on the accuracy of
the information.

Lifeline does not accept liability to any person for the information or advice provided on this internet site, or incorporated into
it by reference or for loss or damages incurred as a result of reliance upon the material contained in this site.

Despite our best efforts, Lifeline makes no warranties that the information in this publication is free of infection by computer
viruses or other contamination.

Material in the Lifeline Online home page and the sub-directories may include links to external internet sites. The links have been added
because the content, as reviewed by Lifeline, was deemed to offer appropriate information associated with Lifeline's functions and
operations.

Provision of these links does not constitute endorsement, non-endorsement or support by Lifeline for the information, products,
services or persons associated with related sites.

The content found by using these links is not created, controlled or approved by Lifeline and no responsibility is taken for the
consequences of viewing or using such content.

Lifeline makes no guarantees or warranties for any action or practice taken or omitted to be taken where that action or practice has
relied solely on this information and/or advice.

Lifeline does not warrant that it will provide uninterrupted access at all times to this site or any other internet sites linked to
this site.

In no event shall Lifeline be liable (including liability for negligence) for any damages (including without limitations, direct,
indirect, punitive, special or consequential) whatsoever arising out of a person's use of, access to or inability to use or access
this site or any internet site linked to this site.

The Uniting Church in Australia Act 1977 constitutes the Uniting Church in Australia Property Trust (Q.), of which UnitingCare Qld
is a department and Lifeline is a division of that department.

Standard of items:

As the majority of the items on our website are donated items from the public we cannot guarantee the cleanliness of our items. Items purchased have not been washed and come in the condition they are donated to us. If you have any concerns about the cleanliness of an item you have purchased please see our refunds policy page here.

 

Refer a Friend Rewards Program

As a Refer A Friend member (a “Referrer”), you are subject to Lifeline’s Terms of Service and Lifeline's Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for Lifeline's Refer A Friend Program:

Qualified Referral. A Qualified Referral is defined as a purchase made at https://shop.lifelineqld.org.au by a person (a "Referred Customer") who arrives at our website by clicking your Referral Program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals. There's no minimum purchase required for Qualified Referral.

Referred Customer. The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address). The Referred Customer has to be a new customer who has never purchased from Lifeline Online before. We automatically disqualify suspicious referrals. If someone you referred made their first purchase using your Lifeline Online referral link and you didn’t receive store credit, your referral might have been flagged as suspicious. You can email us at info@lifelineonlineucq.com.au, and we'll sort it out for you.

Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must complete an order greater than AUD $1. minus all fees including taxes, discounts, shipping, returns, chargebacks, fraudulent payments, and/or other third-party fees. You will then receive an email within 24 hours with a code for $10 off your next shop with https://shop.lifelineqld.org.au. This is only for use online, not in physical stores.

Reward Payments. Rewards are payable in increments of AUD $10. The maximum Qualified Referrals earned per calendar year may not be more than AUD$500. As a Referrer, you are responsible for any and all tax liability resulting from Referral Rewards.

Refunds. If a Referred Customer requests a refund and that refund is applied then the $10 voucher for the Referrer will become invalid.

Link validity. Once a Referrer have created a link you will have 30 days to use it, after 30 days it will expire. 

Eligibility. Eligibility is limited to individuals only. Lifeline's Refer A Friend Program cannot be used by businesses for affiliate lead generation as determined in Lifeline's sole discretion.

No Spam. You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner, and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Lifeline's Refer A Friend Program.

Right to Close Accounts. Lifeline reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the Lifeline's Refer A Friend Program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.

Right to Cancel Program or Change Terms. Lifeline reserves the right to cancel our Refer A Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.